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Taking into account the fact that the Turku Concert Hall was designed and built in the 1950s, accessibility has been taken into account relatively well in the premises of the building. The accessibility of the facilities has also been improved over the years. This page contains information on the accessibility of the Turku Concert Hall and the instructions for visiting it.
Next to the Turku Concert Hall, at the corner of Sibeliuksenkatu and Aninkaistenkatu, there are two parking spaces for people with reduced mobility. The parking spaces are marked on the wall of the Concert Hall with signs and on the street with paint. Unfortunately, the parking spaces are on a gentle uphill slope on the cobblestone, so they are not perfect, even though they are the closest parking spaces to the main doors of the Concert Hall.
Temporary stopping in front of the Concert Hall is also allowed for dropping off passengers, but the car cannot be parked in front of the Hall.
The left door of the main doors is an automatic door with the opening button on the left side of the door. The ticket office door is also automatic, and its button is on the left side of the door.
The lobby spaces are accessible, although the coatroom's service counter is high for customers who use wheelchairs. It is recommended that wheelchair-using customers use the right side of the coatroom's service counter, as that will allow storing clothes past the counter. Accessible access to the lower lobby café is also located here.
The Concert Hall's toilet facilities are located on the first floor, where there is also one toilet facility for people with reduced mobility.
The entrance to the concert hall is from the upper lobby. A long and steep ramp leads up there. Lobby attendants will help customers with reduced mobility to move up and down the ramp when requested.
The Concert Hall also has two wheelchairs available for customer use. They are intended for customers' movement from the lobby to the hall, and they can be used by asking the lobby attendants.
Unfortunately, there is no elevator between the lower lobby and the upper lobby or the concert hall.
The concert hall has a total of 12 individual places for wheelchair-using customers. Five of them are located on the lower right section of the auditorium, and five of them are located on the lower left section of the auditorium. Additionally, at the bottom of the stairs on the upper right of the hall, there is an accessible area for two customers using wheelchairs and one personal assistant.
Row 4 accessible seats (P1–P4) are located on a flat floor. Row 9 accessible seats (P5–P10) are located on an incline. The angle of inclination is 8.6–12.6% as the floor of the hall slopes towards the back of the hall.
Holders of an Accompaniment Card get free access to the events organised at the Turku Concert Hall with the person being assisted. Personal assistants have a reserved seat in the stands near accessible seats: in most cases next to the accessible seat, but in places P1, P4 and P12 the seat for assistant is located behind the accessible seat. It is not possible to place an assistant near P11.
Accessible seats can be purchased directly from the Turku Concert Hall ticket office, TFO.fi or Lippu.fi online shops and from Monitori at the Turku Market Square. The seats for personal assistants must be booked and redeemed well in advance before the event from the Turku Concert Hall ticket office:
Tel.: Mon–Tue and Thu–Fri 9:00–15:00, Wed 9:00–12:00
Tel. +358 2 262 0333
kulttuuri.myynti@turku.fi
Turku Concert Hall Culture Shop Ars Musica, Aninkaistenkatu 9
Open Tue–Fri 12:00–17:00 and in connection with events until the beginning of the event.
There is no induction loop in the concert hall, but it is possible to borrow a portable audio device from the ticket office of the Concert Hall, which can be used with the supplied headphones.
Ticket office also uses portable service point loops, which can also be used in other customer service situations, for example when visiting the café.
Questions related to ticket sales and seats for personal assistants:
Turku Concert Hall ticket office
Tel.: Mon–Tue and Thu–Fri 9:00–15:00, Wed 9:00–12:00
Tel. +358 2 262 0333
kulttuuri.myynti@turku.fi
Turku Concert Hall Culture Shop Ars Musica, Aninkaistenkatu 9
Open Tue–Fri 12:00–17:00 and in connection with events until the beginning of the event.
Questions related to the accessibility of facilities:
Pekka Haapanen
Event Manager
Tel. +385 44 907 2093 (office hours)
pekka.haapanen@turku.fi
